Making 1-to-1 human
connection a standard part of
healthcare – not an extra.
Supportal Health enables healthcare organisations to launch and scale peer support programmes, with mentor guidance, outcome data and provider-led governance built in from day one.
Six layers built in.
One solution.
Everything a peer-to-peer support programme needs to launch safely, operate confidently and scale over time.
Human-led support
Real 1:1 conversations with mentors who understand the journey first-hand. Technology enables the connection; it does not replace it.
Provider-led governance
Clear role boundaries, mentor guidance and escalation processes designed for healthcare organisations.
White-label deployment
A programme experience delivered under your organisation's brand and adapted to your patient community.
Outcome data built in
Surveys and reporting provide visibility into engagement, experience and programme value.
Designed with healthcare expertise
Built with input from patients, carers, clinicians and therapy-area experts.
Built to scale
Designed to support diverse patient populations across sites, markets and languages.
Built for the people behind every support moment
From day one, Supportal gives patients, mentors, and healthcare teams the tools to connect safely, provide support, and understand impact.
From programme design
to measurable peer support.
Design your programme
Define your programme objectives, support areas, patient community and escalation pathways. Supportal partners with you to shape a peer support model that fits your organisation, clinical workflows and governance requirements.
Prepare mentors
Screen, onboard and prepare your mentors with clear guidance and role boundaries to help them provide safe, non-clinical peer support from their own lived experience.
Launch under your brand
Deliver a branded peer support experience with provider-led governance, safeguarding processes and escalation pathways embedded from day one.
Connect patients
Reach patients inside and outside your existing community with structured 1:1 peer support from someone who understands their journey, complementing clinical care with lived experience and human reassurance to build confidence throughout their journey.
Measure and scale
Use built-in, customisable reporting and feedback tools to measure user engagement, patient reported outcomes, and commercial value.
